INTERNATIONAL ORDERS
Orders are processed after payment is booked on my bank account. Only then I start making the ordered products, because each of them is made especially for you. I do not run a mass production, each item is created by me by hand.
I will do my best to execute orders as soon as possible. However, it may happen that the waiting time is longer, for example, due to a large number of orders or damaged equipment.
THE UNPAID ORDER WILL BE CANCELED WITHIN 7 BUSINESS DAYS!
I placed an order, but I want to buy something more. Do I have to place a new order?
There is no need to do so! Just contact me and I will add selected item to your order without any problem. The missing amount should be transferred to my bank account or via PayPal. However, remember that some of the products can increase package's weight. When this happen, you'll have to pay for bigger parcel.
Returns / order cancellation
Due to the unique nature of the products I make, I would like to inform you that the store does not accept returns. Once an order has been placed, paid and has an order status “in process”, it is not possible to cancel the order. However, if you wish to cancel your order, please contact me as soon as possible via e-mail. Be sure to include “Order Cancellation [Order No.]” in the title of the email. Remember, you can't cancel the order which is already shipped.
Complaints
I do not consider complaints about minor defects on products such as minor scratches, difference in color or pattern placement. I make every effort to ensure that the products are in perfect condition and I properly protect them for shipment. However, if the shipment is damaged in transit - please make a damage report with the courier and contact me. I will try to solve the problem as soon as possible
INTERNATIONAL PAYMENT METHODS
Bank transfer
The account number appears in the order summary. Please be advised that I will start with processing your order after the payment is booked on my bank account. It is not possible to speed up this process by confirming the transfer.
THE UNPAID ORDER WILL BE CANCELED WITHIN 7 BUSINESS DAYS!
Direct Payment - CashBill
An instant payment option is available for a small surcharge. Payment is made after the order is placed. This is the fastest possible form of payment. You can choose PayPal or any available bank.
PayPal
An instant payment option is available for a small surcharge. Payment is made after the order is placed.
INTERNATIONAL SHIPPING
Registered Priority Mail
Scheduled delivery in European countries within 6 business days from the date of shipment. You can track your order after shippment is made.
Available countries: AUSTRALIA, AUSTRIA, BELGIUM, BULGARIA, CANADA, CHINA, CROATIA, CZECH REPUBLIC, DENMARK, ENGLAND, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, ICELAND, IRELAND, ITALY, JAPAN, LATVIA, LITHUANIA, LUXEMBOURG, NETHERLANDS, NORWAY, PORTUGAL, ROMANIA, SLOVENIA, SOUTHERN KOREA, SPAIN, SWEDEN, SWITZERLAND, TURKEY, UNITED STATES
THIS SHIPPING METHOD IS AVAILABLE ONLY FOR SMALL AND LIGHT ITEMS e.g.: Keychains, Garlands, Collector's Cards, Magnets, Stickers, Commemorative tickets, Postcards, Pins and Bookmarks.
DPD Europe
Scheduled delivery in European countries within 2-5 business days from the date of shipment. You can track your order after shippment is made.
Available countries: AUSTRIA, BELGIUM, BULGARIA, CROATIA, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, NETHERLANDS, PORTUGAL, ROMANIA, SLOVENIA, SPAIN, SWEDEN
FedEx International Economy
Expected delivery time within Europe up to 4 working days, outside Europe up to 8 working days. Delivery times are given assuming no delays during customs clearance. Customs clearance of some goods and shipments of significant value takes longer than clearance of ordinary shipments.
Available countries: AUSTRALIA, CANADA, CHINA, ENGLAND, ICELAND, JAPAN, NORWAY, SOUTHERN KOREA, SWITZERLAND, TURKEY, UNITED STATES
If you want to buy something small or light you can contact me for a cheaper delivery price!
Can't find your country? Contact me via e-mail! I'll try to add missing countries (if shipping is possible).